March 16, 2016

3CX Helps Maintain Disaster Protection in Russian Krasnodar

3CX Helps Maintain Disaster Protection in Russian Krasnodar

3CX, developer of next generation software-based PBX 3CX Phone System announces that 3CX Phone System has been successfully deployed by the Chief Administration of the Ministry of Emergency Situations of the Russian Federation for the Krasnodar Territory.

The Ministry is charged with protecting citizens in disasters and threats. The Ministry must provide a vast swath of services for its territory, everything from fire protection to paramilitary mountain rescues.

As a result, its 300 employees must be connected seamlessly and continuously with the ministry. Should a disaster strike, they must be updated with information in real time – this can save lives.

Andrei Yurievich Sokolov, head of the IT and automated control systems department at the ministry, needed a more reliable, flexible and mobile phone system solution to ensure that mission-critical continuity of service.

“Continuous connectivity for us is the keystone of rapid response for any emergencies.Thanks to our cooperation with 3CX, we were able to reach a new level of operation. We were able to increase the safety of our citizens, and this is the most important thing,” Sokolov commented.

Sokolov chose 3CX Phone System as providing all the qualities that his administration needed and more.

The Ministry realized rapid improvements due to the sophistication and robustness of the features included in its new software-based, IP-enabled phone system. For instance, Sokolov noted that the phone system’s audio conferencing capability has boosted the Ministry’s internal collaboration. Now employees in one office—or in disparate locations—can communicate in a conference whenever they find it necessary.

Additionally, the emergency services institution realized increased employee productivity due to the implementation of softphones, which enable employees to stay connected to teammates at the headquarters or out in the field. Softphones on laptop screens, or call clients on smartphones allow employees to take advantage of all the features of a deskphone on their laptops, tablets and smartphones. As such, emergency workers—like rescue teams or firefighters—can alert colleagues at the ministry of developing situations on the fly.

Further, phone costs were slashed. The Ministry, which needs to communicate with workers all over the country, enjoyed a sharp reduction in calling costs.

The advanced capabilities afforded by a best-in-class IP-based phone system enabled the Ministry to maintain mission-critical communications with its employees, as well as to reduce costs.

Read the complete case study to find out how the Ministry took full advantage of the 3CX Phone System and the benefits obtained from using it.

About 3CX (

3CX is a 100% channel company and is the developer of 3CX Phone System, a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX Phone System cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones; 3CX Phone System offers companies a complete Unified Communications package out of the box.

30,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

About IT-Center (

IT-Center, established in 2009, has representative offices in Krasnodar, Sochi and Novorossiysk. The organization is comprised of a range of companies that provide services in information technology and security. All companies included in the organization have the necessary licenses and certificates to maintain their activity. Its main customers are major state structures (e.g., Ministry of Internal Affairs, Ministry of Emergency Situations and Ministry of Education) and well-known private companies (e.g., Publishing house Komsomolskaya Pravda, the insurance company Zurich and Korenovskiy Milk Canning Plant).

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